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Privacy Policy

What does Equity Bank do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Equity Bank chooses to share; and whether you can limit this sharing.

If you have any questions, call us toll-free at (888) 733-5041.

Reasons we can share your personal information.

For our everyday business purposes

Processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureaus. Equity Bank shares this information, and the customer cannot limit sharing.

For our marketing purposes

To offer our products and services to you. Equity Bank shares this information, and the customer cannot limit sharing.

For joint marketing with other financial companies

Equity Bank shares this information, and the customer cannot limit sharing.

For our affiliates’ everyday business purposes

Providing information about your transactions and experiences. Equity Bank shares this information, and the customer cannot limit sharing.

For our affiliates’ everyday business purposes

Providing information about your creditworthiness. Equity Bank does not share this information.

For our affiliates to market to you

Equity Bank does not share this information.

For non-affiliates to market to you

Equity Bank does not share this information.

How does Equity Bank protect my personal information?

To protect your personal information from unauthorized access and use, Equity Bank uses security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Third parties who access personal information are required by contract to use the information only for the specific authorized purpose and further protect the personal information from unauthorized access.

How does Equity Bank protect my personal information?

We collect your personal information when you:
Open an account or deposit money
Pay your bills or apply for a loan
Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:
Sharing for affiliates’ everyday business purposes
Information about your creditworthiness
Affiliates from using your information to market to you
Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include financial companies such as Equity Bancshares Inc.

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies. Equity Bank does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partner(s) include financial service companies, credit card companies, investment firms, insurance companies, and prepaid card companies.