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We have received reports of customers receiving calls from a spoofed Equity Bank number. If you receive a call, simply hang up and call your local bank or our Customer Care Center at 888-733-5041. Find helpful information at equitybank.com/fraud-prevention/

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New Live Chat!

Personalized support is only a click away. The speed and convenience of chatting with a friendly representative who can help you with your needs and show you how to do things on-screen to save you valuable time.

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Live Chat

For general inquiries, type your question and receive a quick
on-screen response!
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Co-Browsing

While live chatting, utilize on-screen guidance and navigation assistance.
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File-Sharing

Send us documents and images needed to complete applications or update your information.

How to use Live Chat

Click “Let’s Chat!”

This button is located on the bottom right corner of your screen.

Select “Chat”

This will connect you with
a customer service representative.

Start typing!

We will verify your identity before disclosing any information regarding your account.

Have you tried our Video Tellers?

Learn More!