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We have received reports of customers receiving calls from a spoofed Equity Bank number. If you receive a call, simply hang up and call your local bank or our Customer Care Center at 888-733-5041. Find helpful information at equitybank.com/fraud-prevention/

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Contact Us

As your bankers, we strive to be accessible to our customers at all times! To send us a message, question or inquiry, please use the form below.

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Ways To Get In Touch

Telephone Banking:

1 (800) 856-5807

24 hours a day, 7 days a week

Customer Care Center:

Monday-Friday: 8AM-6PM
Saturday: 7:30AM-12:30PM

Call us:
1 (888) 733-5041
*Text us:
1 (316) 999-8531

Live Chat:

Click the “Let’s Chat!” button to talk with a live representative.
Learn More!

Card Contacts

Activation Number:

1 (833) 541-0782

24 hours a day, 7 days a week

Lost or Stolen Card:

1 (833) 285-2284

24 hours a day, 7 days a week

SecurLOCK™ Debit Card Fraud Prevention:

1 (855) 961-1602

24 hours a day, 7 days a week

Get In Touch

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*By texting this number, you consent to receive text messages (SMS and MMS) from Equity Bank. Please note standard message and data rates from your carrier may apply. Reply STOP to opt out. For additional support, contact Equity Bank at 1 (888) 733-5041. Text messages will be responded to during regular business hours. Any messages sent outside this timeframe will be answered as soon as possible.