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We have received reports of customers receiving calls from a spoofed Equity Bank number. If you receive a call, simply hang up and call your local bank or our Customer Care Center at 888-733-5041. Find helpful information at equitybank.com/fraud-prevention/

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Fraud Prevention Resources

June 4, 2024- We have received reports of “spoofing” calls to customers appearing to come from bank location phone numbers. Please ignore these calls and simply hang up. As a reminder, Equity Bank will never call you and ask you private information about your account(s). If you have any questions, the Customer Care Center is available to help at 888-733-5041. Its hours are Monday – Friday 8 a.m. to 6 p.m. and Saturday 7:30 a.m. to 12:30 p.m. Please see below for other resources where you can learn more about preventing fraud.


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